Large UK Housing Association

Our client is a large affordable housing association that owns and manages approximately 60,000 homes across the UK. They needed a document management solution that offered clear data visualization, AI data extraction, and strong search functionality.
The Solution
Telana developed a digital platform that automates the extraction and categorization of data using Generative AI. We used Looker Studio dashboards to transform complex data into clear, intuitive visuals, giving teams the information they need for confident decision-making. We also implemented Vertex AI Search, which allows users to find information quickly using natural language, eliminating the need to search through countless documents.
The Outcome
Improved Efficiency
- Reduced manual effort and time savings: Streamlined document management processes led to a significant decrease in the time spent on administrative tasks.
Enhanced Accuracy
- Minimized errors and ensured data reliability: By automating data extraction, the number of manual errors was drastically reduced, leading to more reliable and trustworthy data.
Enhanced Decision-Making
- Informed project management and compliance: The availability of accurate, real-time data allowed for more confident and strategic decision-making in project management and regulatory compliance.