Operational Efficiency

Drive effectiveness across your business through complex process automation and integrated AI technology to reduce waste, accelerate workflows, and enable your teams to do more.

How we help

01/

Complex process automation

Streamline workflows and process to eliminate manual bottlenecks and achieve faster, more accurate, high-volume operations.

02/

Real-time operational insights

Deploy real-time analytics to instantly spot inefficiencies, enabling proactive decisions that optimize resources and capture new revenue.

03/

AI-enabled workforce

Augment your human-led teams to make smarter decisions and maximise productivity through assistive technology that works for them.

Residents report 30,000 waste issues each year, and that’s just one of 27 categories within Report It. Accuracy is essential. We need to ensure we can seamlessly manage and deliver services – and resolve issues as fast as possible.

Sarah Williams Chief Customer Experience Officer, Westminster City Council

Related Use Case

Field Operations Optimisation

For organisations with a large frontline worker or field technician employee base. Empower your field workers with summarisation tools to optimise site visit preparation with a single job overview.

Related Use Case

Field Team Scheduling

For organisations with a large frontline teams with complex scheduling requirements. Empower your operations teams with automated tooling to reduce manual effort and ensure optimal resource allocation.

How we deliver

Advisory + Consulting

We don’t just advise—we architect your success. Our Advisory and Consulting services establish the strategic vision, governance models, and actionable roadmaps necessary to drive modernisation and innovation across your business through Data, AI, and Cloud.
AI-enabled Engineering

We transform legacy estates and build scalable platforms from the ground up. We build AI-native solutions that embed automation directly into your core architecture; optimised data platforms to serve your business; and robust foundations that guarantee security.
Managed Solutions

We provide ongoing management and support across our service stack to guarantee peace of mind. We leverage our strong problem solving skills and continuous improvement approach to help ensure your platforms, data and software are protected, optimised, and continuously improving.

innovation:applied

£600k

per year saved in time and effort

Telana provided a document management solution using AI-powered data extraction and search

Large UK Housing Association

Read case study about Large UK Housing Association
30 minutes saved

for every technician, on every site visit, every day.

Telana developed a solution which uses automated data integration and job summarisation to equip field technicians with clear, upfront preparation details, allowing for more site visits and upsell opportunities.

Global Industrial Firm

Read case study about Global Industrial Firm