Today we announced the successful renewal of our Microsoft Azure Expert Managed Service Provider (MSP) status. The accreditation follows a rigorous, independent audit that evaluated Telana’s operational proficiency, engineering depth, and ability to deliver high-impact cloud business outcomes at scale.

The Microsoft Azure Expert MSP programme is the highest tier of recognition available to cloud managed service providers globally. It is designed to identify and promote elite partners that demonstrate deep technical expertise across the full cloud implementation and operations lifecycle—spanning strategy, architecture, migration, continuous cost-optimisation, and secure governance. The accreditation represents a highly exclusive tier of Microsoft partners in the UK, placing Telana in the top percentile of cloud experts nationwide.

“The Azure Expert MSP process and requirements set an incredibly high bar, so this is another magnificent milestone in our relentless pursuit for excellence, and our commitment to the Microsoft partnership” said Andre Azevedo, CEO of Telana. “Most technology functions today are stuck in a ‘reactive trap’ where so much of their time and budget is swallowed up by firefighting and keeping the lights on. This leaves almost no capacity or oxygen to drive the business forward with AI and strategic innovation. Partnering with Telana helps with improving what we call the run/drive ratio.”

“To help customers do both jobs effectively, we bring a wealth of AI and digital solutions expertise, paired with a solid Managed Services capability to take the toil out of running the business. ” Azevedo continues. “These capabilities play a critical role here, helping them get control and stabilise their operations at the outset. The Azure Expert MSP status is living proof that customers can trust us to do so.”

The renewal reinforces Telana’s market-leading compliance and security footprint. Telana continues to demonstrate compliance against international standards, including ISO 9001 (Quality Management), ISO 14001 (Environmental Management), ISO 27001 (Information Security Management), ISO 27018 (PII Protection in Cloud Services), and ISO 20000 (IT Service Management), alongside active certifications for UK Cyber Essentials and Cyber Essentials Plus.

This accreditation verifies Telana’s capabilities across more than 950 distinct cloud service parameters, encompassing sophisticated cloud networking, advanced data platforms, secure migrations, and Azure AI infrastructure. Microsoft established the Azure Expert MSP programme to differentiate partners capable of delivering the full Azure cloud lifecycle—from initial migration through to automated optimisation and ongoing management.

Read the full press release here.

What is a Microsoft Azure Expert MSP status, and why does it matter?

The Microsoft Azure Expert MSP programme is the highest tier of recognition available to cloud managed service providers globally. It identifies an elite tier of Microsoft partners that have successfully passed a rigorous, independent operational and engineering audit.

For IT Directors and CIOs, this accreditation serves as independent validation that a partner possesses the deep technical expertise required to manage the full cloud lifecycle—from strategy and architecture to automated cost-optimisation and secure governance

How does Telana’s Azure Expert MSP status benefit their customers?

Ambitious technology functions have two core jobs: running the technology that keeps the business moving (“run”), and driving the innovation that takes it forward (“drive”). Most mid-sized tech functions today are caught in a reactive trap, spending roughly 80% of their capacity on day-to-day firefighting and keeping the lights on.

Telana’s Managed Services capabilities absorb this operational toil, stabilising infrastructure and freeing up the engineering capacity needed to shift the balance toward strategic innovation. This accreditation validates Telana’s ability to deliver these services at the highest standard for its customers.

What compliance and security standards does Telena maintain alongside this status?

Telana maintains a robust security and governance footprint, demonstrating active compliance against multiple strict international standards. This includes ISO 9001 (Quality Management), ISO 14001 (Environmental Management), ISO 27001 (Information Security Management), ISO 27018 (PII Protection in Cloud Services), and ISO 20000 (IT Service Management). Telana also holds active certifications for UK Cyber Essentials and Cyber Essentials Plus.

How does Telana’s approach differ from a traditional large Systems Integrator (SI)?

Large SIs are often built to sell large, rigid transformation programmes or expensive tool replacements that mid-sized functions do not actually need. Telana’s philosophy is to enable tech functions to make “smart decisions before expensive ones” by starting with what is already there. Telana prioritises extracting latent value from a client’s existing Microsoft or Google estate, rebuilding the foundation so it can carry change and enable future innovation.

What is the Telana Client Success Journey, and where do clients typically start?

The journey consists of three sequential phases designed to move a technology function from a cost centre into a competitive asset: Get Control, Get Moving, and Get Ahead.

Get Control focuses on stopping performance leaks and reducing team toil to claw back budget and headspace. Get Moving modernises existing platforms and re-wires data foundations. Get Ahead scales new business solutions, such as secure AI deployments, automation, and growth-targeted applications.

While clients can enter at any stage, most choose to begin with Get Control to stabilise operations.

Who benefits most from working with Telana?

Telana is built specifically for CIOs, CTOs, IT Directors in large UK and European organisations who run mid-sized technology functions. These are ambitious leaders who know their teams are capable of genuine strategic impact but find themselves trapped in non-stop firefighting. Typically, their organisations operate on Microsoft or Google estates that are heavily underutilised and undervalued. They are trying to deliver innovation for the business, but have constrained teams, budgets, and legacy tech that’s keeping them stuck. The tech leaders who benefit most from working with us are those ready to break this cycle and become a function that enables and delivers innovation, transforming IT from an operational cost centre into a genuine competitive asset.

What business problems does Telana solve?

We solve the structural deadlock where day-to-day operations swallow up your team’s capacity and budget. Most tech functions get stuck in a reactive trap rather than driving innovation. This imbalance creates a bottleneck where critical business growth must wait. We fix this by stopping performance leaks, reducing operational toil, and cutting out hidden platform waste. We optimise what you already have so it can carry change, ensuring your data and platforms are trusted to scale.