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Managed Services for Microsoft Azure

As a Microsoft-certified Azure Expert Managed Service Provider (MSP), we belong to an elite group of partners audited to ensure we deliver consistent, repeatable, and high-fidelity managed services that drive real business outcomes.

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Azure Managed Services

  • Cloud Governance, Security + Resilience

    We don’t just “maintain” platforms; we enforce the Azure Well-Architected Framework. Our experts manage your Azure landing zones and infrastructure, implementing robust security to ensure continuous compliance.

  • FinOps-Driven Optimisation + Automation

    Eliminate cloud waste and manual errors. We leverage Infrastructure as Code to automate deployments while applying rigorous FinOps practices to optimise your Azure consumption and reduce cost risk.

  • Continuous Modernisation + Improvement

    We partner with your stakeholders to integrate the latest Azure innovation—from OpenAI services to advanced Data Lakehouse architectures—ensuring your tech stack remains a competitive advantage.

Accredited by Microsoft

Telana is a certified Azure Expert MSP, placing us in an elite collection of partners who are audited and certified to Microsoft’s most rigorous standards.

innovation:applied

  • A desk with printed charts, an open notebook, and a smartphone displaying a calculator app

    Security audit

    and data infrastructure hardening

    The project delivered significant, measurable benefits, transforming the clients data infrastructure into a reliable and secure foundation for future growth.
    Read case study about Private Equity Investment Bank
  • Historic and modern architecture in the City of London, featuring the Royal Exchange and 22 Bishopsgate skyscraper

    Centralising data

    to create a single source of truth

    Telana successfully built a foundational, stable, and scalable data platform for the bank, creating a single source of truth by centralising disparate data.
    Read case study about Specialist Mortgage Bank
  • UK windfarm

    Efficiency gains

    with enhanced data modernisation and management

    Telana has delivered robust solutions for customer data management, automated document processing, and enhanced user interaction with core data are set to significantly improve the client’s operational efficiency, data visibility, and overall technological capabilities.
    Read case study about UK Energy Firm
  • A construction worker putting together the frame for a building

    £1 million annually

    initial savings

    An automated data management solution was created using Microsoft Graph Data Connector to identify and manage SharePoint files to address escalating storage costs
    Read case study about International Construction Firm

Assess your estate

Gain a clear, custom-scoped understanding of your Microsoft 365 and Azure estates with our investigative PowerReview. Identify and mitigate security and compliance risks while optimizing costs and efficiency to set a clear foundation for future innovation

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Azure Managed Services Core Components

  • 24×7 Service Desk

    Your dedicated 24/7/365 single point of contact for expert technical support. We provide end-to-end management of service requests and incidents, ensuring rapid resolution through integrated Tier 1 (frontline troubleshooting), Tier 2 (advanced technical support), and Tier 3 (expert engineering) assistance—accessible anytime via portal, phone, and email.

  • Proactive Monitoring & Management

    We safeguard your environment using real-time telemetry and automation to identify and remediate performance issues, capacity constraints, and events before they escalate. Our team maintains continuous operational stability across availability, infrastructure, and application health.

  • Azure Platform Management

    End-to-end administration of your Azure ecosystem, covering subscription management, identity controls via Microsoft Entra ID, and OS maintenance. We utilize Infrastructure-as-Code (IaC) standards to ensure your deployments are consistent, auditable, and repeatable.

  • Information Security Management

    Comprehensive protection combining strategic leadership with operational vigilance. Our service includes 24/7/365 threat detection and response (SOC) integrated with virtual CISO (vCISO) advisory services to govern risk, maintain compliance, and harden your security posture.

  • Change Enablement

    Risk-managed agility for your IT operations. We manage the full lifecycle of changes—from assessment and risk mitigation to scheduling and implementation—ensuring that all modifications to your environment are controlled, traceable, and minimize business disruption.

  • Continual Improvement

    We evolve your cloud investment through a structured, data-driven approach to optimization. By analyzing performance trends and proactively capturing service enhancements, we ensure your Azure environment remains efficient, aligned with your business goals, and prepared for future growth.

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Mission-critical Workloads

Telana does not support mission-critical workloads. If a customer requires support for mission-critical workloads, we suggest a direct relationship with Microsoft support to supplement the services provided by Telana.

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