How Westminster City Council Enhances Residents’ Services
With limited resources and mounting pressure to modernise services, councils are constantly challenged to find solutions that not only enhance resident satisfaction but also increase operational efficiency and cut costs. Systems are often siloed and inefficient, making it difficult to deliver the seamless, responsive services residents now expect.
Join Telana & Westminster City Council at their Innovation Lab for a discovery workshop and focus group discussion on how to enhance both resident engagement and operational efficiency.
This half-day workshop provides a unique opportunity to collaborate with peers and experts on practical strategies, see real use cases in action, and discover actionable next steps to modernise your council’s operations.
What we’ll cover:
- The current challenges and inefficiencies in existing reporting methods
- See a live demonstration of Westminster City Council’s Report IT solution; including Gen AI powered image recognition, geolocation, and natural language processing
- Share your feedback on Report IT’s features and participate in a focus group on the flexibility and integration needs of your council
- A focus group discussion on how adoption of a tool like Report It may look in your council, and what opportunities and/or barriers might it present